Privacy Policy

Effective Date: 23/12/23

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Heshima Tours Ltd is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services or visiting our website, you agree to the terms of this Privacy Policy.

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1. Information Collected:

1.1 Personal Information:

• We may collect personal information, such as your name, contact details, and payment information, when you make a booking or reservation with Heshima Tours Ltd.

1.2 Website Usage Information:

• We collect non-personal information about your use of our website, including IP addresses, browser types, and pages visited. This information is used for analytical purposes to improve our services.

2. Use of Information:

2.1 Booking and Services:

• Personal information is used to process bookings, reservations, and provide the services requested.

2.2 Communication:

• We may use your contact information to communicate with you about your bookings, respond to inquiries, and provide important updates.

2.3 Marketing:

• With your consent, we may use your contact information to send promotional materials, newsletters, and information about our services.

3. Information Sharing:

3.1 Third-Party Service Providers:

• We may share personal information with third-party service providers involved in the provision of our services, such as accommodations, transportation, and tour guides.

3.2 Legal Compliance:

• We may disclose personal information to comply with legal obligations or respond to lawful requests from authorities.

4. Data Security:

• We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Cookies:

• Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect your ability to access certain features of our website.

6. Your Rights:

6.1 Access and Correction:

• You have the right to access and correct your personal information held by Heshima Tours Ltd.

6.2 Opt-Out:

• You may opt out of receiving marketing communications from us by following the instructions provided in the communication.

7. Changes to Privacy Policy:

• Heshima Tours Ltd reserves the right to update this Privacy Policy. Any changes will be effective upon posting on our website.

8. Contact Us:

• If you have questions or concerns about this Privacy Policy, please contact us at [insert contact information].

By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy.